Privacy Policy

Last updated: 24.05.23

This document sets out our policy regarding the collection, storage, processing and use of personal data in the course of our interaction with website users.

In this policy:

(a) "we", "us", or "our" means the KLAXX LLP, registration number OC445502, with a registered address at Palliser House, Second Floor, Palliser Road, London, Greater London, United Kingdom, W14 9EB

(b) "website" means, and any other subdomains of the main domain that may be created in the future and operated by us.

We take our commitment to protecting the personal data of our users seriously.

By using this website, you agree to the terms of this Privacy Policy.

We may revise our Privacy Policy from time to time and reserve the right, in our sole discretion, to make changes to it at any time without notice other than by posting the revised Privacy Policy on our website. Changes to our Privacy Policy are effective immediately upon posting on our website. Your continued use of our services following the posting of the amended Privacy Policy will be deemed acceptance of those changes.

You are responsible for familiarizing yourself with the current Privacy Policy.

You should review this page periodically to be aware of any changes to the policy.

Personal data

In the course of our business, we collect a variety of personal data.

The types of personal data we may collect and store include, but are not limited to, the following:

  • name and email address;
  • phone number;
  • links to your social media profile;
  • id of messengers;
  • skype id;
  • bank details or cryptocurrency address.

How we collect personal data

We collect personal data only by legal and fair means.

We collect your personal data directly from you, unless it is unreasonable or impractical to do so. We may collect this data when you:

  • visit and register on our website;
  • contact us directly by any means, including social media platforms or email address;

Personal data may also be collected through cookies when you use our website. For more information, please see the Cookies section below.

Childrens’s Privacy

We do not work with or collect data from minors. In order to use our website you must have reached the age of 18 or any other age of majority which is established in your jurisdiction.

Why do we collect, store, use and disclose personal data

We collect, store, use and disclose personal data for the following purposes:

  • to communicate with you, including sending you information about our activities and answering your applications and questions;
  • to comply with our legal and statutory obligations, including identity verification and reporting obligations under the relevant legislation;
  • for internal accounting within our internal systems, relevant technical and organizational measures, in a manner that meets the requirements of security standards and regulations;
  • for marketing emails, service notifications or direct marketing research.

To whom personal data may be transferred

By filling out the registration form on our website and providing personal data, you consent to the processing and use of your personal data.

We do not sell personal data to other companies.

We may disclose your personal data to third parties in the following ways:

  • our contractors and external service providers related to the conduct of our business and the provision of our services, including, without limitation, relevant data centers, platform service providers;
  • to law enforcement agencies to help prevent criminal activity;
  • to governmental and regulatory authorities and other organizations as required or permitted by law or otherwise;
  • to the legal successor in case of reorganization of the KLAXX LLP.

If the data is transferred to a third party, we will take reasonable steps to ensure that the disclosed data is protected by the third party in accordance with its contractual obligations.

Security of personal data

We will take reasonable steps to protect the personal data we collect and ensure that it is accurate, complete and up-to-date.

Your data is stored on secure servers of our service provider. We may also store personal data in printed or paper files.

We have access to your personal data through our admin panel.

Our employees, agents, and contractors are required to keep all personal data confidential.

We understand the importance of security and the methods required to protect data. We store all personal data that we receive directly from you in a secure database located on the servers of our service provider, with active, up-to-date software.

Your data is available only to authorized users of the admin panel.

Your rights regarding your personal data

We take reasonable steps to ensure that the personal data we collect about you is accurate, current and complete. We also take reasonable steps to ensure that the personal data we use or disclose is accurate, current, complete and relevant.

If we believe that your personal data needs to be corrected, we will take reasonable steps to correct it - this may include contacting you to ask you to provide us with the most up-to-date information.

You can request access to and rectification of the personal data we hold about you. We will ask you to verify your identity and specify what information you want to change.

List of rights you have regarding your personal data:

  • Withdraw your consent to the processing of your personal data at any time;
  • Object to the processing of your personal data;
  • Be informed about what information we hold about you, how we obtained it, and how long we intend to keep it;
  • Verify and correct your personal data if it is inaccurate, incomplete or outdated;
  • Restrict the processing of your personal data. If you dispute the accuracy of your personal data, believe that we are processing it unlawfully, or wish to object to the processing, you have the right to temporarily suspend the processing of your personal data to verify that the processing has been consistent. In this case, we will not process your personal data for any purpose other than to store it or to comply with the law until the circumstances that caused the restriction cease to exist;
  • Ask us to delete/destroy/erase or otherwise remove personal data about you (right to be forgotten).
  • Transfer your personal data to another organization (right to data portability).
  • File a complaint with the supervisory authority in case of a violation.

If you have any questions regarding your rights listed above, please contact our support team at [email protected].

We may refuse your request if we have legitimate grounds for refusal (e.g., public interest or we are unable to identify you).

Transfer of personal data abroad

In some cases, we may need to send your personal data abroad or collect personal data from abroad, including from overseas:

  • where you asked us to do so;
  • where we have outsourced a business activity or function to a foreign supplier with whom we have a contractual relationship; or
  • when we are required or authorized to do so by law.

We may disclose your personal data to entities located outside your country of residence, including the following:

  • Owly Labs s.r.o. (Czech Republic) ( We provide data to Owly Labs as they are our service provider and we store your personal data on their servers as mentioned above. We have entered into a DPA (Data Processing Agreement) with Rocket Science Group to ensure that your data is always safe

How long we keep your personal data

Personal data is stored for as long as the KLAXX LLP exists or as long as our business relationship exists or until you request the deletion of your personal data.

Your data will be deleted, anonymized or pseudonymized as soon as it is no longer necessary to operate our website.

Non-personal data

Like most websites, we may collect non-personal data about your use of our websites to help administer our websites, track website usage, and improve your user experience.

After visiting our website or logging in, your IP address is tracked against your user ID in order to prevent fraud, detect inappropriate activity related to the use of our products and services, and create an audit trail. We collect and store non-personal data that we collect through cookies, log files, or web beacons to create a profile of our users. A profile is the stored data we keep about individual users that details their browsing preferences. This profile is used to customize the user's experience on our website.


Cookies are small pieces of data that are stored by a website through your browser to provide an improved experience when using or browsing a particular website or to remember your preferences or navigation/activity history (e.g., pages you have visited on a particular site or typical actions) on a particular site.

We may use cookies to remember your preferences when you visit our website and the pages you regularly visit, and to ensure that you receive the most relevant information that is relevant to you and your experience with us. We also use cookies for internal management purposes.

If you would like to delete cookies or instruct your web browser to delete or refuse cookies, please visit your web browser's help pages listed below. You can also change your cookie settings at any time by using the "Cookie Settings" button on the website. You can then set the available sliders to "On" or "Off" and then click "Save and Close". You may need to refresh the page for your settings to take effect.

It is important to note that if you block cookies on our website, some features may not work and you will have to restore your settings every time you log in.

Learn more about cookies

To learn more about cookies, including how to see which cookies are set, how to manage and delete them, please visit

Handling requests

If you have a request, complaint or would like to know about how we process personal data, please contact our support team at [email protected].